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Featured Story

How our quick response team handles claims quickly

How our quick response team handles claims quickly

By: Andrea Morrison, Claims and Risk Assessment Coordinator Risk Assessment Director Corey Bounds was on his summer vacation when we received notice of a significant loss experienced by one of our insureds. Corey immediately put his vacation on hold and drove two hours to be onsite with the insured. Corey met with the insured to see the damage firsthand, discuss the claims process, and answer any questions the insured had. His prompt onsite visit not only benefited the insured, but also our carrier partners and designated adjuster. Corey was able to identify the extent of the loss that we were… Read more »

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